We have to inform you that several customers have informed us about fraudulent emails in the name of Enovos. These false messages misleadingly claim that a double debit has occurred on your bill and that a refund is now necessary.
ATTENTION: This is a “phishing” type attack. This is a pretext to obtain your sensitive data. Do not reply to this fraudulent e-mail, do not click on any activated links and do not provide any of your personal or bank details. Enovos Luxembourg S.A. is not the author of this fraudulent email, which originates from a platform outside our IT environment, and Enovos Luxembourg has no way of intercepting the sending of these emails.