We firmly believe that the sustainability of a company is not only determined by what it does but also by how it behaves. Being a leading player in our sector and our geography, we provide individuals, businesses and entire communities with the energy they need to fuel their projects and parts of their life. They rely on us and we must prove that we deserve their trust.
By adopting an integrated approach to the economic, environmental, ecological and social dimensions of our activity, we seek to create stable long-term relationships with all customers. These are based on quality of services rendered, innovative products, and reliable and sustainable energy supply. But they are also based on our commitment to the highest standards of legal and ethical behaviour in all our activities.
Our group is working hard to justify the confidence of our employees, customers, business partners, stakeholders and all those we interact with as part of our work. We need to be responsible and reliable, which of course includes complying with all laws and regulations. But we must also strive to go further when it is fair, relevant and possible. Service availability and reliability, transparent governance, fair procurement practices and respect for privacy are essential topics for the Encevo Group.
For further information, please download our Corporate Governance Charter.
Encevo – Whistleblower Channel
In accordance with our Code of Conduct and applicable law, we make a confidential whistleblowing channel available in the form of a secured platform.
Who can use our whistleblowing channel?
Employees including former employees, trainees and persons involved in a recruitment process or other pre-contractual negotiations. It is also open to self-employed persons, employees of contractors, subcontractors, or suppliers as well as shareholders and Board members.
Our whistleblowing channel allows you to raise a concern anonymously if you rather prefer to do so.
What the whistleblower channel is intended for?
This Whistleblowing channel is exclusively intended for reporting information obtained in a professional context dealing with the Encevo Group in relation to any acts or omissions which are unlawful, or which could conflict the object or purpose of applicable laws, including human rights violations and serious ethical concerns.
Please note that harassment is excluded as it is subject to specific legislations.
Protection against any form of retaliation
The person who will have submitted such information will be protected against any form of reprisals. To benefit from this protection, the person must have had reasonable grounds to believe that the information was true at the time when it was submitted.
All reports in scope will be properly investigated and treated confidentially. You shall receive an acknowledgement of receipt within 7 days after having submitted your report and feedback shall be given to you in a reasonable timeframe, not exceeding 3 months.
How to report
- Fill out the form (you can leave a written report and/or a vocal message) and make sure you SAVE your password
- Follow-up on your report and exchange information on the secured platform using the password to access.
Please note that you can also request a meeting through the tool in case you would prefer to make a report verbally in a physical meeting.
More information on the whistleblowing process including data protection principles is contained in the information notice.